Our Privacy Policy:

Effective Date: March 3, 2025

Welcome to Lucille & Fern. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, lucilleandfern.com , or use our services, including crystal sales, sound healing, and energy work.

1. Information We Collect

Personal Information

We collect information you provide when you:

-Place an order

-Book a service (sound healing, energy work, consultations)

-Subscribe to our emails

- Contact us for support

- Follow us or engage on social media

This includes your name, email address, phone number, billing/shipping address, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect:

-Your IP address

-Your device type and browser

-Pages you visit and how long you stay

-Cookies and tracking data

2. How We Use Your Information

We use your data to:

-Process and ship orders

-Schedule and provide services

-Communicate with you

-Send marketing emails (you can opt-out anytime)

-Improve our website and services

-Comply with legal requirements

3. Sharing Your Information

We do not sell your personal information. We only share data with:

-Payment processors

-Shipping providers

-Legal authorities when required

4. Cookies & Tracking

We use cookies to enhance your experience and track website performance. You can manage cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your information, but no method is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

-Access your personal data

-Request corrections

-Request data deletion (unless legally required to keep it)

-Opt out of marketing emails or texts

7. Children’s Privacy

We do not knowingly collect data from children under 13.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies directly.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a new effective date.

10. Contact Us

If you have questions, contact us at:

Lucille & Fern

Website:
lucilleandfern.com

Email:
[email protected]

Phone:

620-414-0710